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The Harvest Blog

Advice to help you keep work running smoothly.

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    Handling Clients

    Elevate your client relationships with helpful tips.

    July 1, 2024

    Client Conflict Resolution Strategies in the Workplace

     In a perfect world, every project you and your team take on would run smoothly with no hiccups along the way — but that’s rarely the case. And while complications like budget issues and workload management are certainly concerning, conflict with the...
    September 8, 2023

    Client Communication Best Practices for Maintaining Solid Relationships

     Finding new clients is the first challenge in building your business — then you have to make sure they stick around. And the best way to do that is to ensure your client relationship management strategy is solid and effective. Forging strong client...
    August 18, 2023

    Boost Your Business Efficiency With a Customer Profitability Analysis

     As your business grows, your client diversity grows with it. Each type of client will most likely interact with your business in different ways, whether it’s in the form of a unique project, tailored offerings based on their needs, or various...
    August 11, 2023

    Upselling Your Clients Without Upsetting Them in the Process

     Have you ever gone to get a simple car wash, only to be met by a pushy salesperson relentlessly offering you “the works?” You attempt to decline or state that you just had your car detailed last week and don’t need the extra services, but the pitch...
    July 28, 2023

    5 Signs it’s Time to Break Up With a Client — and How to Do it

     Breaking up is hard to do — and it’s arguably even harder when you’re ending a client relationship. The idea of voluntarily depleting a client base can seem counterproductive to many professional services firms looking to build long-term business...
    June 30, 2023

    How to Stay on Top as Your Client List Grows

     Your business is booming — and fast. Congratulations! Sales are high, profits are even higher. It’s exciting, exhilarating, a sure sign of success — and often a difficult beast to manage. The truth is that if you’re not fully prepared for rapid...
    November 17, 2022

    Turning first-time clients into repeat customers

     Regardless of your industry, loyal customers are the backbone of your business — and the numbers prove it. Turning just 5% of first-time buyers into repeat purchasers can increase your profits by more than 25%. Like most companies, you’ll race to...
    May 5, 2016

    Parting Ways with Difficult Clients (Using Data)

     Letting go of clients is a painful decision. You become invested in their business and want them to succeed. But sometimes the economics of a client relationship just don’t work out. At the end of the day, every business needs to turn a profit. If...
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