Can't find an answer? Contact support.

Help & Support - The one place for all your questions about Harvest.

You sure can. To do that, just go to Manage > Account settings. Under Preferences, click on the button Edit preferences and you will see the form to configure your currency (amongst other configuration).

An active user is any user who can log into your Harvest account.

If you desire to disable a user’s ability to login and report time (say, a contractor who is not working for you anymore), you may “archive” the user via Manage > Users. This archived user does not count against your account limits, and you can still see his/her time and expenses within the Harvest reporting and invoicing modules.

Harvest automatically sends an invoice receipt every month to the account owner.

To change the account owner:

1. Go to Manage > Account Settings
2. Under Preferences section, click on the button Edit preferences.
3. On the configuration form, you’ll find Account owner, choose from a drop down of administrators on your account.

Administrators on the account can update the credit card information by:

1. Go to Manage > Account Settings.
2. Under the section Billing Information, click on the button Update credit card.
3. Fill in the form on the following page, click on Submit, and you’re done.

Administrators on the account can update the active user count:

1. Go to Manage > Account Settings.
2. Under the section Billing Information, click on the button Change plan.
3. On the next screen, you will see your current plan and number of allotted users highlighted.
4. Click the Change number of active users link to adjust your active user count.

Yes, you can. You will just need to provide the files in a specific CSV (comma separated value) file format. Please contact our support team for more information about this process.

Administrators on your Harvest account can close the account:

1. Go to Manage > Account Settings.
2. Under the section Billing Information, click on the button Close account.

We recommend that you export all data before closing the account. To do that, on the same Account Settings page, look for the section Export Data (bottom of the page) and click on the button, Download company time data.

Note that once you close your account, all of your data will be removed immediately and permanently.